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Patient Experience and Feedback

Feedback on the patient experience and discussion of treatments, products and surgery are so important for us to continue to improve our service and understand what our patients are experiencing and wanting in their service. Constructive feedback is also an important way of patients sharing their experiences with other people who are looking at consulting with our plastic surgeon, Dr Craig Layt, or The Layt Clinic for treatments or surgery. Feedback from current and past patients can be valuable information for patients that are looking at experiencing our clinic or just looking into various procedures and wanting more information on those treatments.

Unfortunately, we would love to have Facebook feedback and reviews however the National AHPRA guidelines for advertising do not allow Medical Practitioners to have Facebook reviews for our services. As we adhere to guidelines at this Medical Practice, we have disabled our Facebook Reviews.

We are also not able to direct you to third party review sites.

You may wish to complete our patient survey (please click on the survey icon on the side of this page) which has specific questions to help us understand and implement improvements within our clinic. Thank you for your feedback and we look forward to improving and providing greater service to you and the community.