Appointments at the Layt Clinic

For all appointments and enquiries please phone (07) 5597 4100 or request an appointment using our online form.

Privacy Policy

The Layt Clinic is committed to ensuring the privacy and confidentiality of all personal information.  The Layt Clinic adheres to the terms and conditions of Privacy and Confidentiality in accordance with the Australian Privacy Principles and The Privacy Act 1988 (The Act).

What to Bring to The Appointment

• GP referral letter
• Medicare card, DVA card, Private Health Fund card, personal bank details for refund of Medicare rebate
• Copies of x-rays, MRI’s, previous surgery details etcetera, and any other relevant documentation or information
• If coming for a second opinion or follow up from another surgeon please ask that surgeon to provide information about your surgery with them and the concerns.

Please arrive 10-15 minutes prior to your appointment time to complete an information form.  Alternatively, this information can be completed online.  If a patient arrives late, we will endeavour to accommodate the appointment, however a further appointment may be required to provide the patient with sufficient information and patient attention regarding the surgical enquiry.

We aim to consult with each patient as close as possible to the appointment time. On rare occasions, previous appointments may cause an appointment to run a little late, however this rarely occurs and we try to inform our patients of any delays in their appointment time.

If the consultation is regarding previous breast implant surgery, please attempt to contact the original surgical practice and obtain information regarding the breast implants inserted and details of the previous surgery.

If the consultation is to discuss facial surgery (such as eyelid surgery or facelift surgery), please arrive with no makeup (or arrive approximately 15 minutes early so staff can assist with makeup removal).

Surgical Patient Information Form Non-Surgical Patient Information Form

Schedule of Fees

Consultations With a Plastic Surgeon

Consultation fees with our plastic surgeon, Dr Craig Layt, range between $190 and $490. At the time of booking a consultation with Dr Layt a $50 deposit is required. Review consultation fees range between $90 and $290. A rebate from Medicare is available for medical consultations and reviews. These rebate amounts vary between $30 and $75. Referrals are valid for a limited time. Referrals are valid from a GP (General Practitioner) for 12 months, and a specialist for three (3) months.

Patients should obtain a GP referral for the consultation. The specialist should be informed of your full medical background, including previous surgical history and medications. It is important that the referral clearly states the medical or cosmetic reason for requesting a plastic and reconstructive surgical consultation. Some Health Funds require this specific information on the referral in order to adhere to Health Fund Policies for rebates on medical procedures.

A staff member may contact the patient or guardian to request further information prior to the appointment day in order for The Layt Clinic to prepare patient information for the consultation with the doctor and to limit the paperwork required to be filled in by the patient on the consultation day.

Consultations With Our Cosmetic Nurses and Laser Technicians

New patients may complete the information form online.

Consultations With Our Paramedical Aesthetician

Appointment fees for skin analysis and makeup consulting sessions are $110. This fee is redeemable on skincare and makeup products. New patients may complete the information form online.

Southport Practice Hours:

Extended hours by appointment only on Wednesday, Thursday and Friday evenings.

Ballina Practice Hours:

Please note: The Ballina Clinic is attended by Professional Therapists and Nurses who are treating patients that have booked appointments. As there is not a receptionist available on all days in the Ballina Clinic, please phone our Southport Clinic on 1300 667 763 to arrange a time to collect product or to see the Aesthetician – we wish to provide each patient with the attention and care which they deserve.

Cancelling or Rescheduling an Appointment

If a patient requires to cancel or move an appointment, please phone the Southport Clinic during business hours at least 48 hours prior to the appointment. Should a patient cancel within 48 hours of an appointment time the Clinic reserves the right to retain the $50 deposit as a late cancellation administration fee. We prefer to reschedule the appointment time to a more convenient time for the patient and to be able to offer the appointment not required to other patients on our waiting list. Patients that continue to not arrive for their appointments booked may be declined further appointments.

Parking

We advise all patients to arrive early to ensure they are able to find available parking for their appointment.

The Layt Clinic, at Southport, Gold Coast has parking at the rear of the building, with the driveway entrance from Warehouse Road. There is also street parking available, some of which have a 2 hour maximum parking limit. There is a disabled park at the rear of the building and a ramp from the carpark area to the rear entrance and also into the Warehouse Road entrance. The Harvest Court entrance has steps and we advise patients requiring ramps to use the carpark entrance or Warehouse Road entrance.

The Ballina Clinic has street parking available. There is a ramp for wheelchair access to the side of the main steps.

Children Within the Practice

Accompanied children are welcome at the clinic. We do ask, however, that children refrain from running around, jumping on furniture and from making loud noises. We wish for our patients to understand the information from their surgical discussions in their consultation and suggest that some children may be best with another family member or friend to allow the patient to achieve the most from their consultation.

Inappropriate Behaviour

Our Doctors and Staff at our Southport and Ballina Clinics aim to provide patients with a high standard of service and care. If a patient displays inappropriate behaviour (aggressive or of a threatening manner), they may be asked to leave the premises. Both patients and staff have the right to feel safe within this environment. The Layt Clinic in Ballina, New South Wales and Southport on the Gold Coast are non-smoking medical practices.

Phones, Cameras and Video

Due to Privacy Regulations we request that cameras are not used within the clinic as patients and staff have not given any authorized filming of themselves. No recording of consultations or treatments is permitted in line with National Law. We also ask that mobile phones are in Silent or Vibrate Mode. We ask that patients demonstrate a level of courtesy and do not answer their mobile phones during consultations or treatments.

Mission Statement

At The Layt Clinic our aim is to provide a high quality and caring service to our patients for both surgical and non-surgical options for medical and/or cosmetic concerns. We continually strive to improve on our service in order to ensure that our service to patients and other medical colleagues and clinics is highly regarded as remarkable and excellent service. To do this, we aim to provide an environment where our friendly, well-educated staff can assist both patients and other medical practices with their medical and cosmetic concerns. The Doctors and staff value honesty and integrity, and incorporate this into their work and their private lives: a quality service based on caring, education, honesty, and integrity.