Appointments at the Layt Clinic
For all appointments and enquiries please phone (07) 5597 4100 or request an appointment using our online form.
The Layt Clinic is committed to ensuring the privacy and confidentiality of all personal information. The Layt Clinic adheres to the terms and conditions of Privacy and Confidentiality in accordance with the Australian Privacy Principles and The Privacy Act 1988 (The Act).
WHAT TO BRING TO THE APPOINTMENT
- Referral letter
- Medicare card, DVA card, Private Health Fund card
- Copies of x-rays, MRI’s, previous surgery details etcetera, and any other relevant documentation or information
Please arrive 10-15 minutes prior to your appointment time to complete an information form. Alternatively, this information can be completed online here. If a patient arrives late, we will endeavour to accommodate the appointment, however a further appointment may be required to provide the patient with sufficient information and patient attention regarding the surgical enquiry.
We aim to consult with each patient as close as possible to the appointment time. On rare occasions, previous appointments may cause an appointment to run a little late, however this rarely occurs and we try to inform our patients of any delays in their appointment time.
If the consultation is regarding previous breast implant surgery, please attempt to contact the original surgical practice and obtain information regarding the breast implants inserted and details of the previous surgery.
If the consultation is to discuss facial surgery (such as rhinoplasty, eyelid surgery or facelift surgery), please arrive with no makeup (or arrive approximately 15 minutes early so staff can assist with makeup removal).
SCHEDULE OF FEES
Consultations with a Plastic Surgeon
Consultation fees with our plastic surgeon, Dr.Craig Layt, range between $150 and $250. Review consultation fees range between $80 and $200. A rebate from Medicare is available for medical consultations and reviews. These rebate amounts vary between $30 and $72. Referrals are valid for a limited time. Referrals are valid from a GP (General Practitioner) for 12 months, and a specialist for three (3) months.
We recommend that patients obtain a referral for their consultation from their GP in order to provide the specialist with a full medical background, including previous surgical history and medications. It is important that the referral clearly states the medical reason for requesting a plastic and reconstructive surgical consultation. Some Health Funds require this specific information on the referral in order to adhere to Health Fund Policies for rebates on medical procedures.
A staff member may contact the patient or guardian to request further information prior to the appointment day in order for The Layt Clinic to prepare patient information for the consultation with the doctor and to limit the paperwork required to be filled in by the patient on the consultation day.
Consultations with Dr Perera – Skin Cancer & Laser Clinic
The Consultation Fee with Dr Perera is $100 and there is a rebate from Medicare of approximately $72. There is no need for a referral letter to see Dr Perera. Dr Perera is only available at our Southport Clinic. Learn more about our Skin Cancer Clinic here.
Consultations with our Nurse Injectors and Laser Technicians
These appointments are complimentary with no obligation. New patients may complete the information form online.
Consultations with our Para Medical Aesthetician
Appointment fees for skin analysis and makeup consulting sessions are $80. This fee is redeemable on skincare and makeup products. New patients may complete the information form online.
Southport Practice Hours:
Monday 8am – 5pm
Tuesday 8am – 5pm
Wednesday 8am – 7pm
Thursday 8am – 5pm
Friday 8am – 5pm
Saturday 8am – 1pm
Extended hours by appointment on Wednesday and Friday evenings.
Ballina Practice Hours:
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Please note: The Ballina Clinic is attended by Professional Therapists and Nurses who are treating patients that have booked appointments. As there is not a receptionist available on all days in the Ballina Clinic, please phone our Southport Clinic on 1300 667 763 to arrange a time to collect product or to see the Aesthetician – we wish to provide each patient with the attention and care which they deserve.
Cancelling or Rescheduling an Appointment
If a patient requires to cancel or move an appointment, please phone the Southport Clinic during business hours at least 48 hours prior to the appointment. We prefer to reschedule the appointment time to a more convenient time for the patient and to be able to offer the appointment not required to other patients on our waiting list. If an appointment is not attended, we may request a prepayment for a future consultation or treatment booking time. Patients that continue to not arrive for their appointments booked may be charged a cancellation fee or declined further appointments.
We advise all patients to arrive early to ensure they are able to find available parking for their appointment.
The Layt Clinic, at Southport, Gold Coast has parking at the rear of the building, with the driveway entrance from Warehouse Road. There is also street parking available, some of which have a 2 hour maximum parking limit. There is a disabled park at the rear of the building and a ramp from the carpark area to the rear entrance and also into the Warehouse Road entrance. The Harvest Court entrance has steps and we advise patients requiring ramps to use the carpark entrance or Warehouse Road entrance.
The Ballina Clinic has street parking available.
Children within the practice
Accompanied children are welcome at the clinic. We do ask, however, that children refrain from running around, jumping on furniture and from making loud noises. We wish for our patients to understand the information from their surgical discussions in their consultation and suggest that some children may be best with another family member or friend to allow the patient to achieve the most from their consultation. Our Southport Clinic has a children’s zone where they can read books or play with toys.
Our Doctors and Staff at our Southport and Ballina Clinics aim to provide patients with a high standard of service and care. If a patient displays inappropriate behaviour (aggressive or of a threatening manner), they may be asked to leave the premises. Both patients and staff have the right to feel safe within this environment. The Layt Clinic in Ballina, New South Wales and Southport on the Gold Coast are non-smoking medical practices.
Phones, Cameras and Video
Due to Privacy Regulations we request that cameras are not used within the clinic as patients and staff have not given any authorized filming of themselves. No recording of consultations or treatments is permitted in line with National Law. We also ask that mobile phones are in Silent or Vibrate Mode. We ask that patients demonstrate a level of courtesy and do not answer their mobile phones during consultations or treatments.
At The Layt Clinic our aim is to provide a high quality and caring service to our patients for both surgical and non-surgical options for medical and/or cosmetic concerns. We continually strive to improve on our service in order to ensure that our service to patients and other medical colleagues and clinics is highly regarded as remarkable and excellent service. To do this, we aim to provide an environment where our friendly, well-educated staff can assist both patients and other medical practices with their medical and cosmetic concerns. The Doctors and staff value honesty and integrity, and incorporate this into their work and their private lives: a quality service based on caring, education, honesty, and integrity.